We are with you. Always!
Since the inception, Opulent Routes has nurtured brands that have gone on to become leaders in the inbound and outbound tourism business, consistently delivered on ambitious promises, created inspiring experiences for our partners and their clients, and scripted unparalleled success stories in the countries we promote.
While we are successful, we are not content to rest on our laurels alone. Staying committed to what we believe in – exemplary service standards and harmonious collaborations with partners and clients alike – is really the cornerstone of our philosophy as we continue on our journey towards even greater accomplishments. So no matter where in the world our customer begins their journey from, we promise to bring them original, delightful, and unforgettable adventures – to create the experience of a lifetime, with a difference.
We do not compete with anyone. We compete with ourself.
Our Credentials
Your own Dream Merchants
Expertise
360° Experience Management
Value Additions
Exclusivity and value are what we aim for; from upgrades to early arrivals and late check-outs, in-house dining at selected hotels, local encounters, curated walks, these are a few of the value add-ons you can expect when you travel with us.
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The hand-pick recommendations
Quality Management System
We are the ISO 9001-2015 certified for our quality standards and best practices in health & safety, incident and crisis management. Well planned processes ensure operational success and allow us to focus on ensuring excellence in every part of your journey to Indian Sub-continent.
We are Insured
We are the insured company in India that offers insurance cover for its customers worth US $1 million.
Product Control
We are constantly innovating to provide the best products in the market. Our dedicated product development team and our Pan India office network work together to continuously create and scout for new innovative products.
Treasure of know-how & Awareness
Our staff has decades of experience and they are the force behind our success. Our teams are represented by a unique blend of seasoned and savvy experts who know their markets as well as a young, passionate and creative team.
100% Tailor made
Your entire holiday is designed around your requirements to explore your interests at your own speed. Select your preferred style of accommodation and create the perfect trip with the help of our specialists.
Broad global sales network
We benefit from a successful global sales representation network and we participate at important international travel trade exhibitions around the globe.
Corporate Social Responsibility
We believe in sustainability, giving back to our communities and making a difference, however small in our world. We have our own dedicated CSR Foundation, Sanyog Gupta Foundation. When you travel with us, you have the option of visiting any of our NGOs and spreading a little cheer.
Passionate and dedicated teams
Our staff is dedicated to deliver outstanding customer service and we have client dedicated key account management teams that specialise in various languages and cater to the specific needs of our clients.
A wide range of services
Apart from MICE, we offer a wide array of products and services including specialised platforms such as luxury, wildlife and adventure, golf and cruises. Within the specialist platforms we offer a concierge service that is unique to us.
The best guides
Make the difference between a good trip and an WOW one. Hand picked by us or our local partners as the best available. Offering more than just dates and names, they strive to offer real insight into their country.
Big buying power
We have one of the largest contracting powers in the industry and have the advantage of leveraging this to provide the best rates in the market. The company contracts approximately 100,000 room nights per year covering more than 3000 hotels across Indian Sub-Continent.
Culture of constant learning
We provide continuous training to our staff and take great care while selecting our guides and drivers. Once selected, they receive training with regular refresher courses and they are appraised on their knowledge on customer service and new procedures.
Strong Indian Sub-continent presence
We have a strong Indian Sub-continent network of owned offices which enables us to maintain high standards of service delivery, quality and flexibility, as well as scout for innovative products.
Modern fleet of transport
We boast of a modern, GPS fitted and Wi-Fi enabled fleet of transport across Indian Sub-continent to guarantee the best comfort and security to our clients.